Terms of Service
Welcome to Nature Sings. These Terms of Service (“Terms”) govern your access to and use of the naturesings.com website (“Site”) and the organic pizza delivery services (“Services”) provided by Nature Sings LLC (“Nature Sings,” “we,” “us,” or “our”), a limited liability company registered in the State of Colorado, United States.
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site or Services.
1. Eligibility
You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use our Services. By placing an order, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
2. Services
Nature Sings provides organic, wood-fired pizza delivery services within our designated service areas in Boulder, Colorado, and surrounding communities. Our service area includes, but is not limited to, Downtown Boulder, North Boulder, South Boulder, Table Mesa, Gunbarrel, Niwot, Louisville, and Superior.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We also reserve the right to refuse service to anyone for any reason at our sole discretion.
3. Orders and Payment
3.1 Placing Orders
All orders placed through our Site are subject to acceptance by Nature Sings. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
3.2 Pricing
All prices displayed on our Site are in US Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, which will be calculated and added at checkout. Delivery within our service area is free of charge.
3.3 Payment
We accept Visa, Mastercard, American Express, Apple Pay, and other payment methods as displayed on our Site. Payment is processed securely through our third-party payment processor. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount.
4. Delivery
We aim to deliver all orders within the estimated delivery timeframes displayed on our Site. However, delivery times are estimates and are not guaranteed. Factors such as weather conditions, traffic, order volume, and distance may affect delivery times.
You are responsible for providing accurate delivery address information. Nature Sings is not liable for delays or failed deliveries resulting from incorrect address information provided by the customer.
5. Refunds and Cancellations
For our complete refund and cancellation policies, please refer to our Delivery & Refund Policy page. In summary:
- Orders may be cancelled within 5 minutes of placement for a full refund.
- If your pizza arrives cold, damaged, or incorrect, we will provide a replacement or full refund.
- Refund requests must be made within 24 hours of delivery.
6. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, and software, is the property of Nature Sings LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Site without our prior written permission.
7. User Conduct
You agree not to use our Site or Services for any unlawful purpose or in any way that could damage, disable, or impair the Site. Prohibited conduct includes, but is not limited to:
- Using automated systems (bots, scrapers) to access the Site
- Attempting to gain unauthorized access to our systems or user accounts
- Transmitting malware, viruses, or any harmful code
- Engaging in fraudulent activity, including placing orders with stolen payment credentials
- Harassing, threatening, or abusing our employees, delivery personnel, or other customers
8. Disclaimer of Warranties
Our Site and Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Nature Sings LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or Services, regardless of the cause of action or the theory of liability.
Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the amount you paid to us for the specific order giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Nature Sings LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of our Site or Services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Boulder County, Colorado.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: hello@naturesings.com
- Phone: +1 (303) 555-0155
- Mail: Nature Sings LLC, 1048 Pearl St, Boulder, CO 80302, United States